Most orders are shipped within 1 to 5 business days from Monday to Friday.
During holidays and company closing times, no order will be processed.
Please be aware that we depend on our shipping partners and that there can be unforeseen delays at customs or with delivery. The estimated time of the arrival of your product should be considered as an estimate only, and Prismont will not be responsible for any damages due to delays in shipping.
Delivery Service and Costs
Orders are shipped using UPS. The rate charged for the shipping of your order is based on your location and the size and weight of your products. Before the final checkout page you will be shown the cost of shipping. Individual UPS accounts may be used for all shipments during checkout. Prices specified are for standard packaging only. Any special packaging requested by the Customer, including special protection for export shipment, will be at the Customer’s expense. Prismont uses a third party shipping service provider to ship its products. As such, Prismont will not be liable for any loss, damages (direct or indirect) or expense due to shipping.
If an item goes on backorder, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order.
We ship all over the world. Only some countries are not covered by our delivery service. Contact us to find out which countries are not covered.
Risk of Loss, Title and Shipment
All risk of damage, destruction or los and title to the products will remain for Prismont until the products have been paid in full. The buyer hereby agrees to the publication of this section.
Risk of damage, destruction or loss and title to the products passes to Customer upon delivery to the designated carrier. Shipping dates are approximate and based upon prompt receipt of all necessary information.
Sales Tax and Customs
Broker, duty, local taxes and custom fees are the responsibility of the receiver and are not included in the shipping cost. If you need any detailed information about these charges, please contact your local customs office. Unloading is at the risk of the buyer.
Customer shall be responsible for obtaining any necessary governmental clearances, including any import and/or foreign exchange license, which may be required by the federal, any state or any foreign government, or any subdivision or agency of any thereof.